Frequently Asked Questions
Everything you need to know about your Black Label Society experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a garment you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed as store credit or a full refund to your original payment method.
What materials are used in Black Label Society garments?
We prioritize premium textiles, including organic cotton, heavyweight French terry, and high-grade synthetic blends designed for durability and comfort.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
How should I care for my items to ensure longevity?
To preserve the quality of our fabrics and prints, we recommend machine washing cold, inside out, and hanging to dry. Avoid ironing directly on graphic elements.